By Victor Montour
Do you know who founded National Patient Recognition Week? With a little help from google, this is what I found out. National Patient Recognition Week was founded by John O’Malley in 1995. The Week is intended to promote observance of health care patients. This is rather unique since most health care awareness dates focus on health care personnel or specific health issues. This very special week revolves around patients, patient satisfaction. Observing patient satisfaction, health care providers can use the time to consider ways in which they can enhance the patient experience.
Front Range Hospice and Palliative care continues its long-standing commitment to providing exceptional customer service to the patients and families we serve. Our hospice and palliative care programs not only improve patient care through enhancing services and updating technology, but also by focusing on a much more personal level that allows greater comfort and attention to small details. It’s something that I think patients truly appreciate.
Patient needs go beyond the technical aspects of care. As professionals, it’s imperative we include the emotional, physical, spiritual needs of patients and families while displaying compassion, empathy, and a connection with our patients and families.
All of us at Front Range Hospice and Palliative Care Thank you for the opportunity to reflect on how our actions affect the well-being and satisfaction of the patients and families we serve. We thank you for inviting us into your homes so we can provide you the support you need to make great days possible.
Happy National Patient Recognition Week from all of us at
Front Range Hospice and Palliative Care.